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Make It Work

Sep 21, 2022

Did you know that 70% of change programs fail? This is often due to employee resistance and lack of support from management.

In this episode, Karen and Lachy talk about implementing change in the workplace, why it is not always handled skilfully, and what businesses can do to manage change successfully.


Sep 7, 2022

How is compassionate leadership different from empathetic leadership?

Difficult workplace conversations require a mindful touch, and while wisdom without compassion can be ruthless, compassion without wisdom is naive.

In this episode, Karen and Lachy are in conversation with Jenny Steadman about the role of compassion...


Aug 24, 2022

Financial rewards are one way of motivating staff, but research suggests they’re not the most effective. Factors like work-life balance and pleasant work atmospheres are becoming much more popular in someone’s motivation to work somewhere.

In this episode, Karen and Lachy discuss the question, if it’s not cold...


Aug 10, 2022

It’s a tough time for recruiting at the moment. Australia’s skills shortages have only been exacerbated by border closure and other pandemic-related factors. Many businesses are struggling to recruit and retain key roles, leading to outsourcing overseas.

In this episode, Karen and Lachy, with special guest Nathan...


Jul 27, 2022

Feedback is critical for effective communication at work, to help us learn and develop. However, it’s not always delivered well, if at all.

Karen and Lachy delve into the hot topic of feedback: why it’s important, how to give it, and, maybe most importantly, how to receive it.